Independent Living

Independent living communities are primarily facing a few major challenges:
1. How to continue to stay differentiated in a very competitive market?
2. How to attract retiring people to settle in the retirement community as compared to their own homes?
3. How to offer high-touch, high-end personalized services through staff in the most cost effective manner?

At CareAxiom we are dedicated to solving these and many other challenges facing independent living providers.

CareAxiom Solutions for Independent Living

Community Social
The newer demographic moving into Independent living communities is anything but traditional. They are super excited about their days in retirement and are fully charged and connected with the world through smartphones and other mobile devices.
How do you plan to cater to this new demographic? To whom, fancy pools and high-end spas are just not going to cut it. What this demographic is looking for, is an active and meaningful life. These people want to embrace each day and then look forward to a new day every day.
And that’s precisely what they get through Community Social. Think of it as a closed social network just for your community staff, residents and their friends and families. It allows for new residents to find people within the community with same interests, come up to speed on community wide events, menus, setup their own groups based on interests and host their own events. At the same time, enhance all of this experience by incorporating photos, videos, links, forums, and ratings. Moreover, built in simple messaging makes communication among everyone super fluid and meaningful.
Talk about a marketing tool that helps you connect with prospects from day one. The potential residents will start making friends in the community even before they move in. That’s the power of Community Social. Sign up now!
Efficient Staff
The senior care industry experiences one of the worst employee turnover rates, highly impacting the residents’ overall satisfaction. Additionally, the operators have little insight into what really goes on a day-to-day basis. It’s critical to identify how the staff is performing, especially when majority of revenues primarily go into employee expenses.
The Efficient Staff solution allows senior living providers to finally provide a set of very simple organization and collaboration tools to their staff, and therefore empower them to deliver exceptional services, for the very first time in history.
Imagine you walk into your room one day and there’s no closet. Where would you put in your shoes, hang your shirts or fold in your sweaters? That’s how the staff feels most of the day in a senior living community. No wonder, things fall through the cracks, tasks are left undone, and requests get lost because they were captured on a sticky note, or through a hallway conversation, or even written on someone’s hand.
Efficient Staff allows everyone to understand each residents’ preferences, their likes and dislikes. Additionally, staff can capture residents’ requests and other work orders quickly and then assign the same to either each other or to an entire team (e.g., maintenance, housekeeping, etc.). A community wide activities calendar keeps everyone in the loop with what’s going on while tying various Dimensions of Wellness to the activities and tracking the same at a resident level. Voice and SMS reminders to residents allow staff to focus on more on important things than to call residents and manually remind them of the activities of their interest. Lastly, and most importantly, Meals Menu, daily events and other community news and events can be shared with residents instantaneously.

Before, we wasted too much time searching for information in many different places. It provides us with one easy system for all of our data to be stored and looked up easily anytime, anywhere, on mobile devices.It has allowed us to use our time much more efficiently

Rita Scaletta Director of Finance Friedman Place

Schedule a demo

Your Name (required)

Your Email (required)

Phone

Organization

Assisted Living

As we all know, Assisted living is the fastest growing segment in the industry. However, like other segments, it has its own sets of challenges:
1. Inefficient Care Coordination
a. Within community staff
b. With outside providers
2. Limited family engagement
3. Hospital readmissions & alignment
4. Limited market differentiation

At CareAxiom we are dedicated to solving these and many other challenges facing senior living providers.

CareAxiom Solutions for Assisted Living

Connected Clinical
If you’re a provider and don’t want a complicated and expensive Skilled Nursing EHR to fit into your assisted living specific workflows, then Connected Clinical solution is all that you need and nothing you don’t. It comes with all clinical capabilities (medications, diagnosis, allergies, assessments, care plans, clinical notes, clinical calendars, clinical tasks, and clinical HIPAA secure messaging) and then some more. Its your ticket to market differentiation when it comes to personalized care at an affordable monthly subscription.
Most importantly, its built so you are ready to collaborate with your outside providers, more effectively as a result of the new healthcare reform, where its all about value and not volume anymore. May it be the pharmacy, hospital, home health, physician’s office, or any other partner provider, with just a few clicks you are able to Authorize any of these outside providers to collaborate with your staff via CareAxiom, at no extra charge. It helps you establish simple yet highly effective workflows across your various provider partners so caring for your residents becomes more enjoyable for everyone involved while reducing costs across the board for everyone.
If you already have an EHR, but are running into issues with effectively collaborating with your various outside provider partners (home health, therapy, etc.) then Connected Clinical solution can supplement and augment your existing EHR capabilities. Thus allowing your staff to work closely and effectively with outside Authorized providers through shared notes, shared calendars, shared tasks, HIPAA compliant secure messaging, all within the context of each resident record. Can you imagine the power this will give you in establishing alliances and market differentiation? Whether you’re dealing with MCOs, ACOs, healthcare systems, etc., this solution set you up for success from day one. Sign up now!
Efficient Staff
The senior care industry experiences one of the worst employee turnover rates, and assisted living communities are no different. High employee turnover has many challenges. First, it highly impacts the residents’ overall satisfaction. Second, the operators have little insight into what really goes on a day-to-day basis. It’s critical to identify how the staff is performing, especially when majority of revenues primarily go into employee expenses.
The Efficient Staff solution allows assisted living providers to finally provide a set of very simple organizing and collaboration tools to their staff, and therefore empower them to deliver exceptional services, for the very first time in history.
Imagine you walk into your room one day and there’s no closet. Where would you put in your shoes, hang your shirts or fold in your sweaters? That’s how the staff feels most of the day in an assisted living community. No wonder, things fall through the cracks, tasks are left undone, and requests get lost because they were captured on a sticky note, or through a hallway conversation, or even written on someone’s hand.
Efficient Staff allows everyone to understand each residents’ preferences, their likes and dislikes. Additionally, staff can capture residents’ requests and other work orders quickly and then assign the same to either each other or to an entire team (e.g., maintenance, housekeeping, etc.). Residents’ personal calendars keep everyone in the loop with individual appointments across the entire community, from transportation, to beauty shop to physician appointments. These calendars can be shared with outside partners (home healthcare, etc.) so everyone uses their time and resources most efficiently. Voice and SMS reminders to residents allow staff to focus on more on important things than to call residents and manually remind them of the activities of their interest. Lastly, and most importantly, Meals Menu can be shared with residents instantaneously.
Engaged Families
Among some of the key challenges facing assisted living, it’s the increased risk associated with dissatisfied and unhappy family members. According to a recent survey by the University of Chicago, 49% of family members only hear about their loved one in case of an emergency situation, whereas 64% of family members wanted daily or weekly updates.
As one can imagine, it is humanly impossible to keep all the hundreds or in some cases thousands of family members across the community, updated at all times about their loved ones’ well being. Engaged Families solution (patent pending) helps automate this entire process. As staff captures attendance during activities or meal times, or simply captures services provided throughout the day, the Family App allows families to view a real time feed of the services provided. Additionally, families can view tons of other relevant information about their loved ones. Lastly, a HIPAA compliant secure group messaging capability ensures that all family members and Authorized staff members are all communicating effectively and that everyone’s on the same page all the time.

We have more family involvement here than any other community I ever ran – and that’s priceless!

Josh Anderson Executive Director Alden Gardens of Bloomingdale

Schedule a demo

Your Name (required)

Your Email (required)

Phone

Organization

Skilled Nursing

Skilled nursing challenges include:
1. Inefficient Care Coordination
a. Within community staff
b. With outside providers
2. Increasing regulations
3. Increasing paperwork for compliance
4. Changing reimbursements
5. Complicated systems – difficult to use across entire staff
6. Limited family engagement
7. Hospital re-admissions & alignment
8. Limited market differentiation

At CareAxiom we are dedicated to solving these and many other challenges facing senior living providers.

CareAxiom Solutions for Skilled Nursing

Connected Clinical
If you’re a skilled nursing provider then chances are that you already have an EHR in place for all your MDS and other compliance needs. There’s also a very high chance that your staff is printing tons of information from the EHR and faxing that information to outside providers. Additionally, there’s also a high chance that your staff is playing tons of phone tags with the same outside providers in coordinating care for your residents/patients. Not to mention, that 80% of your non-clinical staff that touches your residents/patients the most, may have limited to no access to the EHR. All of this disconnected care coordination is not only costing you significantly but is also costing your outside partner providers as well. Lastly, and most importantly, with upcoming bundled payments program, it will become even more important to have your outside provider partners provide an integrated care with you. Thus, reducing overall costs and increasing quality at the same time.
This is where Connected Clinical solution comes in. Irrespective of which EHR you may be using, we allow you to integrate Connected Clinical with your EHR and share key clinical information in it with outside partner providers to make your staff as well as the outside provider more efficient. All through our award winning HIPAA compliant solutions. Additionally, CareAxiom solutions are built for your entire team (nursing, physicians, nutritionists, housekeeping, dining, maintenance, etc.) and not just for clinical. This allows you to understand each resident/patient at a deeper level and therefore, be in a position to provide comprehensive care that spans across clinical, physical, social and many other dimensions of wellness.
However, have you thought about how the information that’s in your EHR and don’t want a complicated and expensive Skilled Nursing EHR to fit into your assisted living specific workflows, then Connected Clinical solution is all that you need and nothing you don’t. It comes with all clinical capabilities (medications, diagnosis, allergies, assessments, care plans, clinical notes, clinical calendars, clinical tasks, and clinical HIPAA secure messaging) and then some more. Its your ticket to market differentiation when it comes to personalized care at an affordable monthly subscription.
Most importantly, its built so you are ready to collaborate with your outside providers, more effectively as a result of the new healthcare reform, where its all about value and not volume anymore. May it be the pharmacy, hospital, home health, physician’s office, or any other partner provider, with just a few clicks you are able to Authorize any of these outside providers to collaborate with your staff via CareAxiom, at no extra charge. It helps you establish simple yet highly effective workflows across your various provider partners so caring for your residents becomes more enjoyable for everyone involved while reducing costs across the board for everyone.
If you already have an EHR, but are running into issues with effectively collaborating with your various outside provider partners (home health, therapy, etc.) then Connected Clinical Care solution can supplement and augment your existing EHR capabilities. Thus allowing your staff to work closely and effectively with outside Authorized providers through shared notes, shared calendars, shared tasks, HIPAA compliant secure messaging, all within the context of each resident record. Can you imagine the power this will give you in establishing alliances and market differentiation? Whether you’re dealing with MCOs, ACOs, healthcare systems, etc., this solution set you up for success from day one. Sign up now!
Efficient Staff
The senior care industry experiences one of the worst employee turnover rates, and assisted living communities are no different. High employee turnover has many challenges. First, it highly impacts the residents’ overall satisfaction. Second, the operators have little insight into what really goes on a day-to-day basis. It’s critical to identify how the staff is performing, especially when majority of revenues primarily go into employee expenses.
The Efficient Staff solution allows assisted living providers to finally provide a set of very simple organizing and collaboration tools to their staff, and therefore empower them to deliver exceptional services, for the very first time in history.
Imagine you walk into your room one day and there’s no closet. Where would you put in your shoes, hang your shirts or fold in your sweaters? That’s how the staff feels most of the day in an assisted living community. No wonder, things fall through the cracks, tasks are left undone, and requests get lost because they were captured on a sticky note, or through a hallway conversation, or even written on someone’s hand.
Efficient Staff allows everyone to understand each residents’ preferences, their likes and dislikes. Additionally, staff can capture residents’ requests and other work orders quickly and then assign the same to either each other or to an entire team (e.g., maintenance, housekeeping, etc.). Residents’ personal calendars keep everyone in the loop with individual appointments across the entire community, from transportation, to beauty shop to physician appointments. These calendars can be shared with outside partners (home healthcare, etc.) so everyone uses their time and resources most efficiently. Voice and SMS reminders to residents allow staff to focus on more on important things than to call residents and manually remind them of the activities of their interest. Lastly, and most importantly, Meals Menu can be shared with residents instantaneously.
adl-tracking
Engaged Families
Among some of the key challenges facing assisted living, it’s the increased risk associated with dissatisfied and unhappy family members. According to a recent survey by the University of Chicago, 49% of family members only hear about their loved one in case of an emergency situation, whereas 64% of family members wanted daily or weekly updates.
As one can imagine, it is humanly impossible to keep all the hundreds or in some cases thousands of family members across the community, updated at all times about their loved ones’ well being. Engaged Families solution (patent pending) helps automate this entire process. As staff captures attendance during activities or meal times, or simply captures services provided throughout the day, the Family App allows families to view a real time feed of the services provided. Additionally, families can view tons of other relevant information about their loved ones. Lastly, a HIPAA compliant secure group messaging capability ensures that all family members and Authorized staff members are all communicating effectively and that everyone’s on the same page all the time.

We are proud to be the first Supportive Living provider in the state to implement the CareAxiom Quality Measures program to enhance the coordination of care for residents and help us align with the needs of Managed Care Organizations

Ruta Prasauskas, RN, MHSA. Director of Wellness. BMA Management, Ltd.

Schedule a demo

Your Name (required)

Your Email (required)

Phone

Organization

Bundled Payment

Challenges facing providers / conveners:
1. Which bundles are optimal?
2. How to mitigate and minimize associated risk? Especially now that providers are responsible for patients’ wellbeing and care for up to 90 days, even after the patients have left their care setting?
3. How to ensure quality care is delivered in the most efficient and timely manner by the partner stakeholders (home health, therapists, physicians, family members, etc.)? How to hold these partners accountable?
4. Lastly, how to leverage care delivery information from partners and help reduce overall risk in real-time?

CareAxiom Solutions for Bundled Payment

How it works?

Step 1 – Historical claims data is ingested into the integrated Aver system with necessary analytics helping providers identify the best diagnosis (optimal episodes) based on their risk tolerance.

Step 2 – Providers then setup the same diagnosis for patients, centralizing all care efforts with other outside providers through CareAxiom’s proven communication and care coordination platform that includes: transitions, shared care plans, shared scheduling, shared calendars, shared work-lists, HIPAA compliant in-context messaging, etc. to help manage risk in real-time and make necessary modifications to care plans, treatments, and partners to achieve the highest level of care in the most efficient manner

Step 3 – Data from CareAxiom helps providers continue to evaluate and identify optimal episodes, instead of waiting for claims data weeks after care is delivered. Primarily because claims information only tells part of the story when it comes to partner providers and their relevant efforts in collaborating and getting the patients healthy quickly.

Schedule a demo

Your Name (required)

Your Email (required)

Phone

Organization